Privacy Policy

Blacke Teknoloji Sanayi ve Ticaret Limited Şirketi (“Plantiary,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you use the Plantiary mobile application, our websites (including plantiary.com and quiz.plantiary.com), and related services (collectively, the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Definitions

Company: Refers to Blacke Teknoloji San. ve Tic. Ltd. Şti., located at Pazarsuyu Köyü 2. OSB Mevkii 4. Cadde No: 5 Bulancak / Giresun, Türkiye.
Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Device: Any internet-connected device such as a phone, tablet, or computer used to visit Plantiary.
Service: The Plantiary app, websites, and all related services.

2. Information We Collect

We collect information by fair and lawful means, with your knowledge and consent, to provide and improve our Services.

A. Information You Provide to Us:

Account Information: When you create an account, we may collect your name, email address, and password.
Visual Records (Images): Photos of plants, mushrooms, or insects you upload to the App for AI identification and diagnosis. (Note: Please avoid uploading photos containing human faces or sensitive personal backgrounds).
Customer Support: Information you provide when contacting us for support (e.g., your email, message content).

B. Information Collected Automatically:

Log & Device Data: Internet Protocol (IP) address, device identifier (IDFA for iOS, GAID for Android), device type, operating system version, app configuration, and usage timestamps.
Analytics & Interaction Data: Data about how you interact with our Service (e.g., clicks, scrolling, features used) to analyze trends and improve user experience.
Cookies & Tracking: We use cookies, web beacons, and similar technologies to remember your preferences and provide targeted advertisements.

C. Device Permissions: To provide our core features, we may request access to your:

Camera & Photo Library: Required to take or upload photos for plant/mushroom/insect identification.
Push Notifications: To send you plant care reminders and app updates. You can manage these in your device settings.

3. How We Use Your Information (Purposes & Legal Basis)

We process your personal data for the following purposes based on legal grounds such as legitimate interest, contract performance, or your consent:

To Provide the Service: Delivering AI-powered identifications, managing plant care reminders, and maintaining your digital garden.
To Process Subscriptions: Handling in-app purchases, auto-renewable subscriptions, and restoring premium access.
To Improve the App: Monitoring analytics, troubleshooting bugs, and training our identification models.
For Communication & Support: Responding to your queries and sending administrative or security notices.
For Marketing & Advertising: Showing relevant ads within the free version of the App through third-party ad networks (like Google AdMob).

We do not sell your personal data. We only share information with third parties in the following circumstances:

Service Providers: We may share data with third-party tools that help us operate (e.g., Google Analytics, Firebase, RevenueCat for subscriptions, Adjust/Facebook SDK for marketing attribution).
Advertising Partners: We share non-personally identifiable information (such as device IDs) with ad networks to deliver personalized ads.
Legal Compliance: We reserve the right to disclose your information to law enforcement or public authorities if required by law, or to protect our legal rights, property, and user safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security & Technical Measures

We implement standard industry technologies and internal procedures to protect your data. While no internet transmission is 100% secure, our measures include:

Encryption: Sensitive data is transmitted over encrypted channels (HTTPS/SSL).
Access Control: Only authorized personnel have access to our databases, restricted via two-factor authentication (2FA) and VPNs.
Logging & Threat Management: Continuous monitoring of our servers (firewalls, anti-virus) to prevent and immediately respond to unauthorized access or data breaches.

6. Data Retention and Account Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Data Deletion: You have the right to request the deletion of your account and personal data. You can delete your account directly through the App's settings menu or by emailing us at [email protected]. Upon deletion, your identifying data and uploaded visual records will be permanently removed or anonymized.

For European Economic Area (EEA) Residents (GDPR): If you are located in the EEA, you have the right to:

Access, update, or delete your personal data.
Object to or restrict the processing of your data.
Request data portability (receive a copy of your data in a structured format).
Withdraw consent at any time.

For California Residents (CCPA/CPRA): Under the California Consumer Privacy Act, you have the right to:

Know what categories of personal data we collect and share.
Request the deletion of your personal information.
Opt-out of the "sale" of your data (Note: Plantiary does not sell personal data).
Not face discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond within the legally required timeframe (usually 30 days).

8. Links to Third-Party Websites

The Service may contain links to other websites or third-party ads. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that a child under 13 has provided us with personal data, we will immediately delete such information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, if necessary, via an in-app notification. You are advised to review this Privacy Policy periodically. Continued use of the Service following modifications indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Company: Blacke Teknoloji San. ve Tic. Ltd. Şti.
Address: Pazarsuyu Köyü 2. OSB Mevkii 4. Cadde No: 5 Bulancak / Giresun, Türkiye
Email: [email protected]
Website: https://plantiary.com